mebet Frequently
Asked Questions

mebet requires a valid government-issued photo ID to verify your identity and confirm that you are 21 years of age or older. Accepted documents include the Philippine National ID (PhilSys), passport, driver's licence, SSS ID, GSIS ID, or UMID card. You may also be asked to submit a selfie alongside your ID. Verification is usually completed within 24 hours on business days.
PhilSysPassportUMID

On the mebet Login page, click the "Forgot Password" link below the login form. Enter the mobile number or email address linked to your account, and mebet will send you a one-time password (OTP) or reset link. Follow the instructions to create a new password. If you continue having trouble, contact mebet support at [email protected] and our team will assist you 24/7.
OTP Reset24/7 Support

No. mebet strictly allows only one account per person. Operating multiple accounts — whether to claim duplicate bonuses or circumvent restrictions — is a violation of mebet's Terms and Conditions. Any accounts identified as duplicates will be suspended, and any associated bonuses will be voided. If you have accidentally created a second account, contact our support team immediately to resolve the situation.
One AccountPolicy

To permanently close your mebet account, log in and navigate to Account Settings, then select the account closure option. Alternatively, send a written request to [email protected] from your registered email address. Any remaining verified balance will be returned to your registered withdrawal method after the closure is confirmed. Note that permanent closure is irreversible — if you are considering closure due to gambling concerns, we recommend exploring our self-exclusion options first.
IrreversibleBalance Returned

The minimum deposit on mebet is ₱100 for most payment methods including GCash, Maya, and bank transfers. Some payment channels may have slightly higher minimums — these are displayed at the point of transaction in your mebet account. There is no maximum deposit limit set by mebet itself, though your individual payment provider (such as GCash or your bank) may apply their own daily transfer caps.
₱100 MinimumPHP

mebet processes withdrawal requests within 1 to 24 hours for verified accounts. GCash and Maya withdrawals are typically the fastest, often arriving within 15 to 60 minutes after approval. Bank transfers to BPI, BDO, UnionBank, and Metrobank may take 1 to 3 banking days depending on your bank's processing schedule. All withdrawals require a fully verified account with completed KYC before they can be processed.
GCashBPIBDOFast Payout

The minimum withdrawal on mebet is ₱200. This applies across all supported withdrawal methods including GCash, Maya, BPI, BDO, and UnionBank. To protect against fraud, mebet requires that your withdrawal method matches the payment method used for your most recent deposit. If you need to withdraw to a different method, please contact support at [email protected].
₱200 MinimumMayaUnionBank

mebet does not charge any platform fees on standard deposits or withdrawals. However, your payment provider — such as GCash, your bank, or a remittance service — may apply their own transaction fees independent of mebet. We recommend checking your provider's fee schedule before initiating a transaction. For cryptocurrency withdrawals via USDT TRC20, standard network gas fees may apply.
No Platform FeesUSDT TRC20Coins.ph

Yes. All games on mebet — including slots, live casino tables, and RNG-based card games — use certified Random Number Generator (RNG) technology provided by our licensed game suppliers. Game outcomes are independently audited to ensure fairness and compliance with PAGCOR standards. The published Return to Player (RTP) percentages for each game are accurate and reflect the long-term statistical payout rate of that title.
Certified RNGFair PlayPAGCOR

Absolutely. mebet is fully optimised for mobile play on both Android and iOS devices. You can access all games — including JILI slots, live dealer tables, sports betting, and bingo — directly through your mobile browser at mebet.cam without needing to download a separate app. The mobile site is responsive and designed for smooth gameplay even on slower mobile data connections common in areas outside Metro Manila.
AndroidiOSNo App Needed

Yes. mebet's live casino section features real human dealers streamed in HD video from professional studios. Available live games include Baccarat, Blackjack, Roulette, Dragon Tiger, Sic Bo, and various game show-style titles. Live dealer games run 24 hours a day, 7 days a week, including Philippine holidays. Minimum bet amounts vary by table, so there are options suited to both casual players and high-rollers.
BaccaratBlackjackDragon TigerLive HD

Yes. mebet's sports betting section covers the PBA (Philippine Basketball Association) as well as international leagues like the NBA, UFC, and boxing. Sabong (cockfighting) is also available as a dedicated section given its cultural significance among Filipino players. Live betting and pre-match markets are available, letting you place wagers during ongoing PBA games or sabong matches in real time.
PBANBASabongLive Betting

Wagering requirements (also called rollover or turnover requirements) specify how many times you must wager a bonus amount before it becomes withdrawable as real cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before withdrawing bonus-derived winnings. mebet clearly states the wagering requirement for each promotion in its bonus terms — always read these before opting in.
RolloverTurnoverBonus Terms

Yes. mebet regularly runs promotions for existing players including reload deposit bonuses, free spin packages on selected JILI slot titles, cashback offers, and tournament prizes. Loyal players may also be invited into the mebet VIP program, which offers enhanced bonuses, faster withdrawals, and a dedicated account manager. Check the Promotions page in your account regularly, as offers are updated weekly.
Free SpinsReload BonusVIP ProgramCashback

It depends on the specific promotion. Some mebet bonuses are restricted to slot games only, while others may be valid across slots, live casino, sports betting, or bingo. Bonus terms will clearly state which game categories contribute toward wagering requirements and which are excluded. Sabong and sports betting bets (including PBA games) may contribute at a lower rate toward wagering requirements than slot play — check the individual promotion terms.
SlotsSports BettingSabongBingo

The minimum legal age for casino-style gambling in the Philippines is 21 years old, in accordance with PAGCOR regulations and Philippine law. mebet strictly enforces this age requirement through mandatory KYC identity verification for all accounts. No real-money deposits or gameplay are permitted until age has been confirmed. Any account found to belong to a person under 21 will be immediately suspended.
21+ OnlyKYC EnforcedPAGCOR Rule

mebet offers several self-exclusion options ranging from a 24-hour cool-off to permanent account closure. To activate self-exclusion, log in and go to Account Settings, then Responsible Gaming, and select Self-Exclusion. Choose your preferred exclusion duration and confirm. The lock takes effect immediately. During any exclusion period, you will not receive bonus offers or marketing communications. For permanent exclusion, contact [email protected] directly.
Self-ExclusionCool-OffResponsible Gaming

If you think gambling is negatively affecting your life, please reach out immediately. mebet's support team at [email protected] can connect you with professional gambling counselling services available across the Philippines. You can also contact the National Center for Mental Health (NCMH), Gamblers Anonymous Philippines, or the Department of Social Welfare and Development (DSWD) for confidential support. You are not alone — help is available nationwide.
NCMHDSWDGamblers AnonymousFree Support